Shipping Policy

Please refer to the information below for everything you need to know about our shipping process, policies, and limitations.

Available Shipping Options

Economy

The economy method is the most cost-effective shipping option. It is ideal for customers who are not in a rush to receive their products. Transit time averages 2-6 business days within the contiguous United States. This is the only option that will deliver to a PO box.

Please note: Economy transit times are not guaranteed and may increase during the Winter Holiday season.

Ground

Ground shipping is typically provided through UPS Ground or FedEx Ground carriers, with transit times determined by the delivery destination. Transit times average 2-4 days within the contiguous United States.

Similar to economy shipping, UPS and FedEx do not guarantee transit times on Ground shipments during the Winter Holiday season.

Please note: Ground shipping cannot deliver to PO boxes. Please select Economy as your shipping option if you need your order delivered to a PO box.

2 Day

2 Day Air is only available to the United States including Puerto Rico. 

If your order is ready to ship on a weekend or Friday after carrier hours, it will be picked up by UPS on Monday and delivered on Wednesday.

Please note: 2 Day shipping cannot deliver to PO boxes. Please select Economy as your shipping option if you need your order delivered to a PO box.

Overnight

Overnight is only available to the United States including Puerto Rico. 

If your order is ready to ship on a weekend, or Friday after carrier pickup hours, it will be picked up by UPS on Monday and delivered on Tuesday.

Please note: Overnight shipping cannot deliver to PO boxes. Please select Economy as your shipping option if you need your order delivered to a PO box.

International Shipments

Shipping times for international orders range from 1-4 weeks, depending on the destination country’s policies and customs processes. Additional delays may occur due to international shipping regulations or processing times in the destination country. The customer assumes all responsibility for customs & duties relating to importing

Where We Ship

We proudly ship worldwide! However, please note the following..

Full Tracking Availability (Domestic & International)

Full Tracking (marked as delivered) is available only for shipments to the following countries:

Australia
Austria
Belgium
Canada
Croatia
Denmark
Estonia
Finland
France
Germany
Gibraltar
Great Britain
Greece
Hong Kong
Hungary
Ireland
Israel
Japan
Latvia
Lithuania
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
Spain
Sweden
Switzerland
United States

Please Note: Full Tracking may not be available on all products.

Limited Tracking Availability

For countries not listed above, tracking stops once the package is handed over to the country’s international carrier. At this point, we no longer receive updates or delivery confirmations. For these shipments, we cannot be held liable for lost or delayed packages.

Countries We Do Not Ship To

Due to current restrictions, regional conflicts, or logistical challenges, we do not ship to the following countries:

Afghanistan
Argentina
Bangladesh
Belarus
Brazil
Central African Republic
China
Cuba
Ecuador
Egypt
Falkland Islands
Haiti
India
Indonesia
Iran
Iraq
Lebanon
Libya
Myanmar
Nigeria
North Korea
Pakistan
Palestinian Territories
Philippines
Russia
Somalia
South Sudan
Sudan
Syria
Turkmenistan
Ukraine
Venezuela
Yemen
Zimbabwe

Processing Times

We strive to ship all orders as quickly as possible and they typically processed within 1–3 business days. 

You will receive an email confirmation once your order is shipped, along with a tracking number if applicable. 

Please Note: Processing times may vary by product. 

Shipping Costs

Shipping costs are calculated at checkout and are based on the destination, order weight, and chosen shipping method.

Please be sure to fill out your address entirely to see your available shipping rates and methods at check out. 

The shipping rates may not appear in the shipping calculator if the address is missing information such as a state or province, postal code, or country.

Customs, Duties, and Taxes

International orders: May be subject to customs duties, import taxes, and other fees imposed by your country.

*For Iceland: Please note that the receiver will incur a $10.35 USD charge to receive their order due to local import handling fees.

**Please Note: These fees are not included in the shipping cost and are the responsibility of the customer.

Order Issues

If your order is delayed, lost, or arrives damaged, please Contact Us within 14 days of the estimated delivery date. We’ll work with you to resolve the issue as quickly as possible.

Returns & Exchanges

For information on returning or exchanging items, please visit our Returns Policy Page.